COVID-19 Policy
Face masks are optional for vaccinated attendees. In accordance with venue policy, if you are not vaccinated, face masks are required in session rooms and in common areas (unless food or beverages are being consumed).
SQA required each attendee to show proof of vaccination or proof of a negative test taken within the previous 72 hours before the attendee can pick up their badge. SQA will be reviewing proof of vaccination/negative test at check-in at the registration desk in Palm Springs. A physical vaccination card, a photo of a vaccination card, or a print out/app showing a negative test will suffice. Also see: COVID Mitigation in Greater Palm Springs.
Registration Fees
All Annual Meeting registration fees include full access to the virtual meeting website, including access to session recordings for several weeks after the meeting.
Important Payment Note: The registration form must be accompanied by your credit card information or check in full payment of registration fees and events. All non-U.S. members will be charged the U.S. dollar equivalent at the time the charge is processed, unless otherwise indicated. To qualify for early registration rates, registration must be completed online by 14 March 2022, or the registration form must be faxed or postmarked by 14 March 2022.
Cancellation Refund Policy
Refund requests must be made in writing to SQA Headquarters. Refunds of Annual Meeting and/or Quality College registration fees, minus a $55 processing charge, are made on the following schedule:
| Date of Cancellation |
Refund |
| Through 14 February 2022 |
Full, less $55 |
| 15 February - 7 March 2022 |
75%, less $55 |
| 8 - 21 March 2022 |
50%, less $55 |
| 22 March 2022 and later |
None |
NO EXCEPTIONS to the cancellation policy will be made if all or any part of the Annual Meeting or Quality College change format (e.g. from in-person/hybrid to virtual-only).
Substitution Policy
If you become unable to attend Quality College or the Annual Meeting, you may send a substitute in your place. Each registration substitution will be charged a $55 processing fee.
Registration Change Policy
If you have registered for a Quality College course and would like to attend a different course, you may change your registration. Each course change is subject to availability and will be charged any applicable difference in price plus a $55 processing fee. If you have registered for the Annual Meeting and would like to make changes to your registration, you may do so via phone or by sending in a change via hard copy registration form. Any difference in Annual Meeting registration fees will be charged or refunded as appropriate.
You may change your registration from in-person to virtual, or vice versa, by making a request via email to [email protected] on or before 14 March 2022. Please note that some Quality College courses are available only in one format.
Returned Check Policy
Remittance must be made in U.S. dollars. A surcharge may be assessed to cover any collection fees.
Emergency Illness or Death of Registrant or Immediate Family Member
Registrants who are unable to attend the Quality College or the Annual Meeting because of a serious illness or death may receive a partial refund (amount paid minus the $55 processing fee) or full credit for a future meeting (as applicable) in the following instances:
- Personal illness or death of the attendee; or
- Illness or death in the immediate family of the attendee.
Requestors shall submit the request in writing to SQA Headquarters. The Program Chair shall review the request to ensure it is in accordance with written policy.
SQA Headquarters
154 Hansen Rd
Suite 201
Charlottesville, VA 22911
USA
[email protected]
Disclaimer: Speaker Substitutions
Please understand that there may be changes to the program as situations occur for presenters leading up to the meeting, and that presenters for the Quality College and the Annual Meeting are subject to change. SQA will keep you informed of any changes as they occur, and we reserve the right to substitute speakers to complete training courses or sessions or to make presentations where other presenters have had to cancel or reschedule their presentations dates and/or times. As professionals in this field, SQA sincerely appreciates your understanding of this possibility.